FAQ

Internet connection. Data cabling in your office and IP compatible phones

No. You can use your existing computer network

Not a problem. Phones have an extra socket for computers. Connect your computer to a phone and your phone to your computer network

Sure you can. Check our prices here

Yes, you can by giving us 30 days notice & if you are not under contract term obligations

We have different solutions to keep the system working and don't interfere your business. You can have multiply Internet connection to for redundancy or you can divert calls to a mobile phone. Please contact us to know more.

There are a number of key advantages to using a hosted phone system versus traditional telephone service or purchasing an office telephone system.

• You don’t need any equipment and there is no need to maintain it. With a VoIP phone system the office telephone system is operated and maintained by your provider.
• A hosted PBX implementation is significantly more cost-effective over the long run rather than a traditional PBX.
• Hosted phone systems allow you to use local virtual numbers in cities where you are not physically located.
• A conventional PBX requires two networks, one for data and another for voice. An IP PBX system runs on an IP data network, which saves costs and minimizes network management
• It is easy to handle VoIP phone systems. All you need is the Internet connection. Simply plug compatible handsets into the Internet, and they'll automatically link to your organisation's VoIP PBX system.
• Traditional phone systems are limited by how many users they can handle as well as how many lines you have buy from your telephone provider. IP phone systems can expand and grow with your business as you need them to
• Small and medium businesses require specialized features to support their particular workflows. IP PBX provides with robust telephony features that traditional phone systems can't deliver

If you choose to subscribe to a cloud based IP telephone system, you must ensure that your phones can communicate over VoIP network. As such, you'll need a SIP-enabled phone to make VoIP calls. You can use a softphone on your computer. It is a program for making telephone calls over the VoIP system using a general purpose computer, rather than using hardware IP telephone. A softphone could be designed as a traditional telephone and appears as an image of a phone. Don’t forget that VoIP systems are different from ordinary telephony systems and use the Internet connection for calls. Make sure that that speed and the quality of the connection is good enough to avoid traffic congestion.

It is a Private Branch Exchange phone system where the call platform and PBX features are hosted at the service provider location. This technology allows small and medium-sized businesses to have a sophisticated phone system without the investment in expensive telephone equipment. A Hosted PBX lets employees work remotely for example from remote office, their home or even overseas.